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CANCELLATION POLICY

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  • No cancellation charges are applicable in case cancelled 7 days (15 days for WelcomHeritage Glenview Resort, Kasauli)  prior to the arrival date on Best Available Rate. Bank charges applicable in case of any refund.
  • In case of No show or cancelled within the 7 days of arrival on Best Available Rate, retention will be charged equivalent for full stay.
  • The reservation stands non refundable and non amendable during long weekends, festivals, Christmas / New Year period ( Blackout dates - 20th December to 03rd January ) and long weekends. Mandatory Gala dinner charges are applicable at all the WelcomHeritage Hotels 
  • 100 percent cancellation charges will be applicable and no amendment is allowed for the reservations made on Advance Purchase Rate, Website Packages or Best Available Rate with a promocode discount. 

CHILD POLICY

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  • Complimentary stay for two children upto 5 years of age on room only basis without extra bed.
  • Extra bed will be charged for children above 5 years.